What we build

Five types of AI agent that solve the problems UK businesses actually have. Each one is built from scratch for your business, your tools, and your team.

Why bespoke, not off-the-shelf?

You can buy a generic chatbot today for £20 a month. It will be polite, quick, and completely useless for anything that actually matters to your business. It will not know your products, your clients, your pricing, your policies, or your process.

An AI agent that actually helps your business has to understand your business. That is the whole point. Everything we build is custom, connected to your existing systems, and trained on how your business really works.

That is what we do.

AI agents for customer support

Most customer enquiries are the same questions, asked again and again. Opening hours. Delivery times. Order status. Can I book an appointment. Do you cover my area. What are your prices. Your team answers these hundreds of times a week, which is a huge drain on time that could go into the conversations that actually need a human brain.

A custom support agent handles the repetitive work for you. It lives on your website, on WhatsApp, on email, or on the phone as a voice agent. It is trained on your business, follows your tone, and knows when to hand over to a real person.

What we build:

  • Website chat agents that answer questions, book appointments, and qualify enquiries
  • Voice agents that handle inbound calls out of hours
  • WhatsApp and SMS agents for quick customer replies
  • Email agents that draft responses for your team to approve

What you get out of it:

  • 24/7 cover without hiring more staff
  • Faster response times, which means more conversions
  • Your team stops repeating the same answers
  • Clean handover to a human when it actually matters
Talk to us about a support agent

Back-office automation agents

Every small business has the same problem. Too much admin, not enough time. Invoices to process, data to enter, documents to draft, emails to sort, spreadsheets to update. Your team ends up doing work that does not grow the business, just keeps it running.

We build agents that take care of this quietly in the background. They plug into the tools you already use, Xero, QuickBooks, Outlook, Google Workspace, Dropbox, SharePoint, whatever you are on, and do the boring bits for you.

What we build:

  • Invoice processing agents that read, categorise, and log invoices automatically
  • Document drafting agents for quotes, contracts, reports, and proposals
  • Email triage agents that sort, tag, and prioritise your inbox
  • Data entry agents that move information between systems without human copy-paste
  • Scheduling and calendar management agents

What you get out of it:

  • Hours back in your team's week
  • Fewer errors from manual data entry
  • Work that used to pile up gets done in the background
  • Your team focuses on clients, not paperwork
Talk to us about back-office automation

Sales and lead agents

Most small businesses lose leads for a simple reason. Nobody had time to follow up. A lead comes in, your team is busy, by the time someone replies a day later the lead has gone cold or bought from a competitor.

Sales agents fix this. They respond to new leads in seconds, qualify them, send personalised follow-ups, book meetings straight into your calendar, and keep your CRM clean. Your sales team walks into warm conversations, not a pile of admin.

What we build:

  • Instant lead response agents that qualify new enquiries
  • Personalised follow-up agents that nurture leads over days or weeks
  • CRM hygiene agents that update HubSpot, Salesforce, Pipedrive, or your own system
  • Meeting booking agents with calendar integration
  • Quoting agents that draft proposals based on your pricing rules

What you get out of it:

  • Leads get replied to in seconds, not hours
  • Fewer leads go cold because nobody followed up
  • Your sales team spends time selling, not chasing
  • Cleaner data in your CRM, always
Talk to us about sales agents

Internal knowledge agents

Every company has knowledge trapped in the wrong places. In someone's head. In an old SharePoint folder. In a PDF nobody can find. New starters take weeks to get productive because nobody has time to train them properly. The same questions get asked over and over in Slack or Teams.

A knowledge agent fixes this. It reads your company's documents, policies, processes, and past answers, and gives anyone on your team instant answers in plain English. Like ChatGPT, but one that actually knows your business.

What we build:

  • Private AI assistants trained on your internal documents
  • Slack and Microsoft Teams agents your team can ask questions directly
  • HR and policy agents that answer staff queries
  • Onboarding agents that help new starters learn the ropes
  • Technical documentation agents for engineering or product teams

What you get out of it:

  • New starters get up to speed faster
  • Senior staff spend less time answering the same questions
  • Company knowledge stays accessible, even after people leave
  • Everyone gets consistent answers
Talk to us about a knowledge agent

AI strategy and audit

If you are not sure where AI would actually help your business, start here. This is a short, fixed-fee engagement where we come in, look at how your business runs, and tell you honestly where AI will pay off and where it will not.

Most businesses we talk to have heard the hype but cannot tell what is real and what is snake oil. We cut through that.

What you get:

  • A workshop with you and your team to understand how the business runs
  • A review of your tools, processes, and data
  • A prioritised list of three to five AI opportunities with real return
  • A clear roadmap showing what to build first, second, and later
  • A written report you can take to your team, board, or accountant

This is a fixed fee, usually completed in two weeks. No ongoing commitment. If it makes sense to work with us after, great. If not, you still walk away with a plan you can use.

Book a strategy audit

Not sure which service you need?

That is normal. Most of our clients come to us with a problem, not a service. Tell us what your team is stuck on, and we will tell you what would actually help.

Book a call

Or email [email protected]